Refund Policy
Whole Body & Mind Refund Policy
At Whole Body & Mind, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below:
Eligibility for Refunds
- Returns: You may return unopened and unused products within 30 days of purchase for a full refund.
- Damaged or Defective Items: If you receive a damaged or defective item, please notify us within 30 days of receipt to initiate a return for a replacement or refund.
How to Initiate a Return
- Contact Us: To start the return process, please send us a request through our website or contact us at info@wholebodyandmind.com.
- Return Authorization: You will receive a return authorization along with instructions on how to return your item.
- Shipping the Item: Please pack the item securely and include your order number in the return package. Customers are responsible for return shipping costs unless the item is damaged or defective.
Processing Refunds
- Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.
- Refunds will be issued to the original payment method used for the purchase.
Non-Refundable Items
- Products that have been opened or used are not eligible for refunds.
- Gift cards and downloadable products are also non-refundable.
Changes to This Refund Policy
We may update this refund policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
For any questions, feel free to reach out to us at info@wholebodyandmind.com.